Thank you for speaking to American Airways Purchaser Relations. This is often an automatic acknowledgment, giving me an opportunity to share with you at once what is going on using your message.
There's a Center aged African American female with a brief hair cut and Eyeglasses at your Philadelphia Airport area who refused to present me her whole title After i requested it as a consequence of her despicable Mindset. She eventually told me her title was “D†and hid her title badge as she mentioned this. “D†would not are worthy of a work in purchaser service and especially not in the firstclass check in space where I encountered her. As I rushed previous the extensive TSA line for the self service ticketing counter with only forty minutes until my flight departed I was happy to check out there was a no cost kiosk. I began to retrieve my reservation and midway through this method “D†walked as much as me and reported “This is often for first class travellers only†I looked up within the screen baffled because there wasn’t any signal or indicator which the kiosks were first-class kiosks and Moreover I wondered how “D†knew I was or wasn't top notch and why she would make these types of an assumption. I replied “Excuse me?†“D†condescendingly said “These kiosks are for top quality passengers onlyâ€.
American Airways Client service hotline is definitely accessible and buyer pleasant. Regrettably, You need to hold out around 2 minutes to talk to a client service representative. You should pay attention to a long speech pertaining to current updates.
British Airways don’t let us to make use of the lounge facility in London.This surely can take absent the extremely privileges we considered we had attained over time.
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The complete crew employees was nice , but this man went beyond the jobs expectations and must be praised and recognized. I’m also delighted we receive a snack all over again.
I booked a trip to Cabo,Mx.with AA vacations.Within the returned vacation we were being booked with USAir.the flight was cancelled simply because based on the agent there was no plane to fly us back again to Monterey.We experienced to spend
Luis not just obtained us with a flight but up grade to first class. This was a big take care of for us. The flight amount was AA2386 in the event I spelled Luis’s very last name Improper.
I are actually traveling with American Airlines for a few years now and am now extremely stunned in a new prevalence. I'd just gotten back from trip to learn that my suitcase was lacking. American Airlines told me I was imagined to get it back again the following day, nevertheless I only obtained it 2 days afterwards and located that my suitcase were ripped open up and wrecked.
Experienced wonderful shopper service sine one/17. Been pulled off the FRA flight and stayed for 2 times in Philly. Today one/19 I'll resume my flight to FRA with as much as par documentation. To my shock the ticket agent with the check in counter were being Totally rude, not helpful and expected me to search out my luggage that was checked in about the 17th and that I had been unable to retrieve Once i was pulled from the flight on Sunday.
was in Haiti August 17th,went to your airport eleven-30am along with the flight was to depart for your US at 1pm and was advised I'd MISSED MY FLIGHT.But was not supplied any essentive to remain for the following day,and was pressured to obtain A further tickert for August twenty third at my expence.I almost shed my job because of tht,they offered my seat and set me at an expected expencies of which I DEMAND To become COMPANCERTATED FOR THE MONEY LOST,WAGES LOST.
I am standing at American Airways counter in McAllen, Tx expecting a lodge voucher 3 several hours just after landing from Flight 5783 that was redirected on account of lousy temperature in excess of Queretaro.